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We have some important updates to share with you regarding changes in our leadership team. The growth and success of Mautic is built on the dedication and passion of our community members, and it’s always a bittersweet moment when we bid farewell to our team leads and welcome new ones into the fold.

Product Team leadership change

Firstly, we would like to announce that Mattias Michaux from Dropsolid is stepping down as the Product Team Lead. Mattias has played a crucial role in shaping Mautic’s product direction, and his contribution has been invaluable in areas like improving and updating our Docker image and Composer installation, automating our release processes and putting in place the foundations for ensuring that we have a solid release cadence going forward. 

We would like to extend our heartfelt thanks to Mattias for his dedication, hard work, and leadership during his tenure.

We are also excited to announce that Joey Keller, who has been serving as Assistant Team Lead, will be stepping up to fill Mattias’s shoes as the new Product Team Lead. 

Joey has been working intensively with Mautic since 2020 and has been involved in the Mautic community for many years. He is currently Assistant Team Lead in the Product Team at Mautic and CTO at Friendly. Joey’s commitment and understanding of Mautic’s product landscape make him an excellent choice for this role. His goal is to create a consistent and logical user experience, eliminate existing inconsistencies and further improve key features such as the email builder.

He is particularly keen to enhance collaboration with companies that program their own developments for Mautic so that these can be made available to the community. As Product Lead, he also plans to establish regular feedback rounds to address the most important concerns of marketers who work with the tool on a daily basis. As before, Joey will also be heavily involved in the Mautic forums. We are confident that he will continue to drive our product’s success and innovation.

Rahul Shinde, who had applied for the role of Assistant Team Lead, will be stepping into Joey’s vacated role. Rahul has over 15 years of expertise

in software development and open-source technologies, and he has been actively involved with Mautic for several years, contributing to both the core product and tailored plugins.  Rahul’s enthusiasm and fresh ideas will undoubtedly bring a new perspective to the Product team, and we look forward to seeing his contributions in this new role. Rahul will be focusing more on the engineering side, ensuring that developers are effectively onboarded and that as a product we’re continually moving forward, driving technical excellence and innovation.

Marketing Team leadership change

In addition, we have changes within our Marketing Team. Oluwatobi Owolabi, who has led the Marketing Team for several years and recently stepped back to Assistant Team Lead when Sven Döring joined as Team Lead, is now stepping down. 

Oluwatobi’s leadership has been instrumental in shaping Mautic’s marketing strategy, and his efforts have significantly contributed to our community’s growth.  

He’s also been a dedicated meetup and MautiCamp organizer and Track Lead for every Mautic Conference Global event we’ve held to date. We express our deepest gratitude to Oluwatobi for his dedication and outstanding service.

Stepping into the role of Assistant Team Lead, we are pleased to announce that Mike Van Hemelrijck will be joining effective immediately having applied for the role through the Community Portal. 

Both Mike and Sven have shown great passion and commitment to Mautic, and we believe their combined expertise will continue to drive our marketing efforts forward.

Community Team leadership changes

In addition to the changes in the Product and Marketing teams, we also have a transition within our Community Team. Nico Grienauer, who has been instrumental in his role as Assistant Team Lead since 2019, will be stepping back. Nico’s insights, drawn from his experience with the Drupal community, have been invaluable in shaping the Mautic community. We extend our heartfelt thanks to Nico for his dedication and the significant contributions he has made.

Stepping into the Assistant Team Lead role for the Community Team, we welcome Avinash Dalvi, who will be taking the reins. 

Avinash has been a central figure in organizing the highly successful Mautic Conference India event this year. His deep involvement in open source and tech, coupled with his passion for community building, make him an excellent choice for this role. 

We are excited to see how Avinash’s leadership will continue to foster growth and engagement within the Mautic community.

Looking Ahead

These changes reflect the dynamic and evolving nature of our community. We believe that change brings new opportunities for growth and innovation, and we are excited about what the future holds under the leadership of our new team leads.

We would like to express our deepest gratitude to Mattias, Oluwatobi and Nico for their invaluable contributions and wish them all the best in their future endeavors. At the same time, we extend a warm welcome to Joey, Rahul, Mike and Avinash in their new roles and look forward to their leadership and contributions to the Mautic community.

Thank you all for your continued support and commitment to Mautic. Together, we will continue to grow and strengthen our community.

Stay tuned for more exciting updates and developments from Mautic!

P.S. If you’re considering stepping up to a leadership role, we hold elections each year. We currently have the Community Team Lead position open, and Education Team Assistant Lead. Next July we’ll be opening vacancies for the Assistant Lead in the Education, Marketing and Product Team.

Throughout this time the Community Leadership Team has been working closely with Acquia on building the foundations from which we can grow as a project and a community.

We have some exciting updates to share with you today from across the project.

A full time Project Lead appointed

Key to the success of any Open Source project is a strong leadership team who are engaged and dedicated to the growth of the project with a shared common vision.

Today we are delighted to announce that – with the full support of the Community Leadership Team and DB Hurley – Acquia has appointed a new, full-time project lead. Community Manager Ruth Cheesley will be taking up the position of Project Lead.

After leaving Acquia, DB Hurley scaled back his participation in the Mautic community and felt it was in Mautic’s best interest to have a full-time Project Lead.  He will continue to act as an ambassador for the Mautic project. We are grateful for DB’s leadership and having guided us this far.

Ruth has been involved with Mautic for a long time, and is excited about the opportunity to take up the baton from DB.

This will mean some changes to the governance structure which are outlined here.

Setting the direction for Mautic

As a community, our underlying mission is to help people succeed with Mautic. Everything we do as a project aligns with this vision.

We have six areas we are currently focusing on – ways we are helping people to be more successful with Mautic.

1. Develop the features and functionality so that Mautic becomes the tool of choice for Marketing Automation, and the market leader in this space
2. Improve the ease of use for marketers
3. Improve the stability and reliability of Mautic
4. Improve the way we support people to succeed with Mautic
5. Enable organisations to scale Mautic as they achieve success
6. Build a community that is self-reliant, welcoming, diverse and engaged

We have multiple initiatives and projects which we will be sharing – some today and some over the coming weeks – all of which contribute toward our mission.  The first of these initiatives from the Product Team follows below.

Updates from the Product Team

With the launch of Mautic 3, the Product Team will be making some changes to move us toward our vision of helping people succeed with Mautic.

We hope that we explain them fully below, however if there are any unanswered questions we will be running a series of live discussions and Q&A sessions where you can ask questions.

Release strategy and cadence

Mautic 3 is the first major release in nearly four years. Between Mautic 2 and Mautic 3 there hasn’t been a clear cadence to the releases.

This creates challenges for everybody who relies on Mautic.

Organizations who rely on Mautic don’t know when to expect updates, which makes it very difficult for them to plan maintenance windows into their business cycles.

Community contributors who are submitting fixes and features don’t know when pull requests are going to be merged, or which releases they should be aiming for when they are creating their contributions.

Users of Mautic do not have forewarning of when to expect an update, or when features that they really need are likely to be delivered.

We appreciate that this not only causes confusion and frustration, but also makes it difficult for people to adopt Mautic when there is such uncertainty.

As a result the Product Team has decided to implement some changes to the way that we release updates for Mautic.  We follow semantic versioning in our releases, for more information please read semver.org.

Monthly patch releases

We will be making a patch release every month. Patch releases include bug fixes only.

An example of a patch release would be 2.15.1, 2.16.2, 3.0.1.

Quarterly minor releases

Every three months we will issue a minor release. Minor releases can include features which do not break backwards compatibility, and bug fixes.

An example of a minor release would be 2.15, 2.16, 3.1.

Yearly major releases

A new major release will be made any time there are backwards compatibility breaking changes ready for release.  We estimate a new major release every few years, but the exact frequency will depend on Mautic’s dependencies (e.g. Symfony, jQuery, etc).

As an example, we will need to upgrade from Symfony 3 to Symfony 4 or 5, well before Symfony 3 is end-of-life.  The upgrade from Symfony 3 to Symfony 4 or 5 will likely require us to release a new major version of Mautic.

Major releases may include backwards compatibility breaking changes, features and bug fixes. An example of a major release would be Mautic 2, Mautic 3.

Anticipated release schedule

• Mautic 3.0.0 – Symfony upgrade [Stable due May 2020]
  • Mautic 3.0.1 – June 2020 Bug fixes [monthly releases]
  • Mautic 3.0.2 – July 2020 Bug fixes [monthly releases]
• Mautic 3.1.0 – 3.x improvements and new features [August 2020]
  • Mautic 3.1.1 – September 2020 Bug fixes [monthly releases]
  • Mautic 3.1.2 – October 2020 Bug fixes [monthly releases]
• Mautic 3.2.0 – 3.x improvements and new features [November 2020]
  • Mautic 3.2.2 – December 2020 Bug fixes [monthly releases]
  • Mautic 3.2.3 – January 2021 Bug fixes [monthly releases]
• Mautic 3.3.0 – 3.x improvements and new features [February 2021]
  • Mautic 3.3.1 – March 2021 Bug fixes [monthly releases]
  • Mautic 3.3.2 – April 2021 Bug fixes [monthly releases]
• Mautic 4.0.0 – Backwards compatibility breaking changes [May 2021]

Requirements for merging pull requests

Automated Tests

From the release of Mautic 3, we will be requiring all pull requests to include automated tests before they are considered a candidate for being merged into a release.  This will help us improve the stability of Mautic and prevent regressions occurring.

We appreciate that this may be a challenge, and we are planning a sprint in the near future to improve our test coverage, up-skill developers in writing automated tests, and updating our documentation.  If you are experienced in writing automated tests and would like to help with this, please reach out to the Product Team.

Documentation

We already have a requirement for pull requests to include documentation, however this has not been strictly enforced.  This has led to outdated documentation and incorrect code examples.

From the Mautic 3 release forward it will be mandatory to include an update for the End User Documentation and/or Developer Documentation before a pull request is considered a candidate for merging into a release.   The Education Team will be working closely with the Product Team in all releases to ensure that this requirement is met.

Google Season of Docs

We were also recently selected for the Google Season of Docs, so over the summer we will also have technical writers helping us further improve our documentation.

Sneak peek at upcoming changes

The Product Team are currently working on some updates to our code governance workflows which are being reviewed and finalized.

The Community Team and Product Team are working together on a project which will enable contributors to take responsibility as a small team for specific areas of the Mautic project – for example specific bundles or features – becoming community experts in this area.

This will allow contributors to specialize with a small team in a focused area, and support the rest of the project with updates, improvements and features.

Interested to know more? Join the Product Team chat on Slack – get an invite at mautic.org/slack.

Questions?

We appreciate that this is a lot of information to take in, and we expect that you may have some questions.

We will be holding several AMA-style sessions and webinars over the coming weeks with our communities around the world, giving you the opportunity to put any questions you may have directly to the Community Leadership Team.

We are excited to be moving into a new phase as a project, and look forward to a bright future.

Live discussions and Q&A:

Please note, we are in the process of setting up webinars and meetings with our international communities and we will update the list below as we confirm dates and times. Would you like to host a webinar, call, podcast or something else? If so please contact Ruth directly at ruth.cheesley@mautic.org.

Ruth and the entire Mautic Leadership team will be available in a livestream event, where they will talk about the changes and answer your questions – Friday, 22nd May at 1500hrs UK time

Les mises à jour de la communauté Mautic en Français avec Ruth Cheesley, nouvelle Project Leader – Wednesday, 27th May 2020 at 1000hrs UK time

Deutschsprachiges Mautic Community Update und Fragerunde mit Ruth Cheesley (neuer Project Lead) – Wednesday, 27th May 2020 at 1130hrs UK time

Últimas noticias, preguntas y respuestas sobre la Comunidad Mautic con Ruth Cheesley, la nueva leader del proyecto – Wednesday, 27th May 2020 at 1630hrs UK time

Regular Office Hours

Join this open call with Ruth Cheesley, Mautic Project Lead, once a fortnight in each timezone.

Ask product questions, suggest feature requests, lodge complaints, offer praise, share ideas, discuss recent blog posts, or talk about good or bad experiences using Mautic.

Anything that’s on your mind is fair game. I’m here to listen, share, and be available to help in any way I can.

Office Hours with Ruth Cheesley EMEA/Americas – Fortnightly from 28th May at 1500hrs UK time Link to join: https://acquia.zoom.us/j/98583607751 (Password: 815478)

Office Hours with Ruth Cheesley APJ – Fortnightly from 3rd June at 0700hrs UK time Link to join: https://acquia.zoom.us/j/91119231380 (Password: 502111)