collaboration – Mautic https://mautic.org World's Largest Open Source Marketing Automation Project Wed, 18 Dec 2024 11:50:57 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 https://mautic.org/wp-content/uploads/2024/10/iTunesArtwork2x-150x150.png collaboration – Mautic https://mautic.org 32 32 Join the Mautic community: find a good first issue and start today https://mautic.org/blog/join-mautic-community-find-good-first-issue-and-start-today Wed, 07 Jun 2023 13:27:54 +0000 https://www.mautic.org/join-mautic-community-find-good-first-issue-and-start-today/ Hey, contributor, welcome to the Mautic community!

If this is your first time contributing, you might be asking: what can I help with?

What can I contribute with?

We organize our ideas and plans in our Jira board. Jira is a tool that allows us to make a list of things to do – as well as keep track of who is doing what, who may need extra help, and so on.

We divide our workload by teams and special projects. We do this because contributors usually have one or other area in which they are more skilled or more willing to contribute. Find your people and start right now!

Every little counts: issues in Jira

Under each project, we divide our workload into smaller tasks. This way, even contributors with little time or experience can find something to help with.

These smaller tasks are called issues. An issue is basically a task, something that needs to be done: so if you wanna do it, let’s go!

Every issue will have a description of what needs to be done, perhaps in which platform or towards which goal. The idea is that all you need to know to work on that issue is written there, so all you need to do is get started.

 

Divide and conquer: additional information and sub-issues

If a given task can be split into smaller tasks, you can list those other things as sub-issues. This means that more people can work together to get things done!

It also means that we can track how far along are we to get the bigger issue done. And, of course, it allows you to contribute with one issue, but still be able to see how your work is helping others.

Can I just choose anything?

Each issue has information on its status, that is: is someone already working on it? Is it done already? Can I choose to start working on it?

Besides the status, issues also have assignees. Those are the people who are working on that issue. More than one person can work on the same issue, they just need to talk to each other and contribute together. We usually go to Slack for that.

First contribution to Mautic: it is as easy as that

If this is your first contribution and you are unsure as to how or what you can contribute, don’t worry! Once you know what you would like to do, you can find Good First Tasks.

Those are the tasks that more experienced contributors have already flagged as something that you can begin with. We recommend you create a Jira account so you can assign these issues to yourself.

You access Good First Tasks by selecting the “Your work” option in the top menu and then on the tab “Boards”, clicking on “View all boards”. Once the list of boards is up, search for the name and click on the “Good First Tasks” filter and you’ll be able to see all tasks that we would recommend for you.

Screenshot of how to find the Good First Tasks board on Mautic Jira

You can also use the Filters option in the top menu, by clicking the “View all filters” and searching for the “Good First Issues” list. Either method you choose should lead to the same list of things you can start contributing with.

GIF showing how to find Good First Issues in Mautic Community Jira board

Contribute and enhance your skills

The Good First Issues list includes tasks from all our teams. If you want to further filter those issues based on your skills, you can select a project on the Project filter.

Remember: you can contribute with whatever you want, it doesn’t have to be in the same area you work professionally on.

Join the conversation on Slack

If you are still unsure, that’s totally ok! We welcome everyone and we would be happy to help you choose your first issue.

Join the Mautic Community on Slack and talk to the person who onboarded you, or leave a message at the Slack channel related to the area you want to contribute in.

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The Great Marketing Automation Collaboration https://mautic.org/blog/the-great-marketing-automation-collaboration Mon, 15 Feb 2016 14:37:05 +0000 https://www.mautic.org/the-great-marketing-automation-collaboration/ Collaboration is an important aspect of any business. We all work alongside smart people trying to produce our goods and services. I used to work in a small business consultancy. The organization designed solutions that engaged employees in strategy. We worked to help them better understand what the strategy was and how they could bring it to life. Pictures and images were drawn to help employees visualize content in an engaging way.

The business is an interesting collection of talented individuals. They’re comprised of educators, strategists, programmers, artists, designers and more. The variety of talent gives them an advantage over their competition. But more importantly, their collaboration creates innovative solutions for their clients.

collaboration art

The solutions they produce are highly visual in nature. These large images help communicate strategy so that employees can understand the “big picture”. Associates can then have a dialogue with their peers about important, strategic issues. The visuals unlock understanding, that words so often, can not.

The Team

The outcome of these engagements were often riddled with “a-ha” moments. They are moments when an employee would stop and say “I get it!”. The visuals provided a much clearer picture than a presentation filled with bullet points. But the visual isn’t born out of thin air. It takes a close partnership between the business strategist and the creative artist.

The development of these visuals always begins with the problem. It starts with the team sitting down with the client and listening to the challenges they face. Each team member hears the problem from their own point of view. These unique perspectives add immense value to the solution. In today’s marketplace, the collaboration between marketing and software development teams will become invaluable. This partnership can spark innovation and will be more powerful when they work together. And as marketing continues to move online, development must have a seat at the table. They will play a vital role in growing the customer relationship.

The Collaboration

This partnership between the artist and the strategist is important. Even though their views are different, the goal of engaging associates is the same. Likewise, the collaboration between technology and marketing is critical. These two functions have operated in silos. They are focused on their own goals, without consideration for the other.

The collaboration between marketing and software development will become invaluable and more powerful when they work together.

The collective reset button needs pressed. Teams should tear down their silos and realign on the purpose and goals set out by the organization. What is that purpose and goal? Creating seamless user experiences that add value at every stage of the customer relationship. Media buyers used to operate in lock step with marketing, and many still do today. They work together to understand how customers buy products. But communication channels are changing. Digital is now how we reach and connect with our audiences. Many organizations must work to help teams come out of the dark ages. They must forge bridges of awareness and understanding.

The Approach

So what approach do we take when aligning marketing and development? Marketing automation is a perfect place to start. These two teams must converge to meet today’s customer demands. Just like the artist and the strategist, aligning around the common goal is where we start. People would always wonder how an artist and strategist could work together. With a common goal, these two different views always produced incredible results.

Let’s take a moment to reflect on the roles of marketing and software development. Although unique, they are two sides of the same coin. How does this collaboration work effectively?

collaboration

  • Listening: Strong developers and designers always begin by listening. Both these roles need a thorough understanding of the problem. This understanding is important before thinking through the problem and crafting the solution.
  • Design: Any approach to solving a problem requires a big picture view. This view reveals all the elements that may impact the desired solution. Trusted marketers understand the entire customer experience and likewise, trusted developers are focused on creating structure and order in their code.
  • Focus: Good marketing and design requires simplicity. There should be one single theme or idea. Great developers create beautiful code that works well with as little “extra” fluff as possible. This focus removes clutter and aligns our efforts.
  • Vision: One of the most important elements that developers and marketers exhibit is vision. Marketing should take into account customer buying trends and consider feedback from their audience. Developers should also look ahead. Potential problems should be identified and resolved before they become an issue.

This approach, combined with a common goal, will create more meaningful value. And at the end of the day, that is what we want for our customers.

Marketing automation is becoming a more integrated way to do business in the digital age. It’s clear that these two roles not only have common ground, but approach their work in a similar way.

We are excited about the community of Mauticians that represent both marketing and development. It has, and will continue to, provide us with the ability to meet the needs of organizations around the world. It is in this special collaboration that we can provide tools to help you reach, engage and develop relationships with your audience.

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